
Build practical skills to support participants, communicate clearly with stakeholders, and understand the role of support coordination in realistic situations.
Course Details
Duration: 2 days – 9.00am – 4.30 pm
Course fee: $580 + GST
Early bird: $545 + GST when you register at least 5 days before the course start date
Bonus: Includes a Free pack of conversation cards
Payment plan available
WORKSHOP DATES:
JULY 14TH & 15TH , 2026 | 9:00 am – 4:30 pm AEST
AUGUST 11 & 12 , 2026 | 9:00 am – 4:30 pm AEST
Certificate on Completion
WORKSHOPS ARE FACILITATED LIVE ONLINE WITH GOOGLEMEETING
- 2-day virtual workshop via Google Meet
- The boundaries of your role: what you should and shouldn’t expect to take on
- Case noting and managing billable hours
- Quality and safeguarding obligations, including code of conduct, duty of care, conflict of interest and working with public guardians, advocates, trustees and nominees
- How to handle Support Coordination scenarios effectively
- Vital NDIS information (and where to go to find the answers to questions you’ll have down the track)
- Best practices and disability rights
- Reporting requirements
- How to support different types of plan reviews
- How to read and interpret an NDIS Care Plan
This course is suited to:
• People with 0–6 months’ experience as a Support Coordinator
• People considering stepping into a Support Coordination role
• NDIS workers wanting to better understand Support Coordination
• Disability, mental health, counselling or community workers wanting to expand their practice
• People who want practical tools for working with participants, families and service providers
Changing Lives and Creating a Bright Future for Your Clients Are you enhancing your current practice or ready to move to a new career, our Certificate in Support Coordination program offers you the tools and knowledge to excel in this fast-changing world. Enrol today and start your journey towards becoming a support coordinator, transforming lives and making a lasting impact.
COURSE OVERVIEW
This practical two-day course introduces the foundations of Support Coordination and how the role supports participants to understand their plans, connect with services and build greater choice and control.
You will explore the key responsibilities of a Support Coordinator, how to communicate with participants, families and providers, and how to work with confidence in real support situations.
The course is SPECIFICALLY designed to give you a clear starting framework, practical tools and greater confidence to begin or strengthen your work in Support Coordination.