Real care goes beyond the surface. The unit Respond Holistically to Client Needs and Refer Appropriately teaches you how to recognise the full picture behind each client’s story. You will learn to support people with complex needs by considering their emotional, physical, cultural, and social wellbeing. This unit builds your skills in building trust, creating … Read more
Strong communication changes lives. In community services, it builds trust, supports healing, and ensures care is delivered with clarity and respect. The nationally recognised unit Use Communication to Build Relationships teaches you to listen deeply, adapt your approach, and connect with people from diverse backgrounds. You will learn to recognise emotional and cultural needs, navigate … Read more
The Certified Master in Life Coaching is your pathway to building a meaningful, ethical, and thriving coaching practice. This course blends powerful life coaching principles with practical tools to help others unlock their potential—while deepening your own. You’ll explore five key areas: fundamentals of coaching, goal setting, personal growth strategies, communication, and business-building essentials. Perfect … Read more
Are you ready to walk beside others on their recovery journey? The Certificate in Psychosocial Recovery Coaching from Relationships Matter prepares you to support people living with psychosocial disability through trauma-informed and person-centred practice. You will learn to coach clients with compassion, navigate the NDIS, and build capacity through respectful planning. Whether you have … Read more
Are you ready to support others in a world that is constantly evolving? The Diploma of E-Counselling and Telephone Counselling from Relationships Matter helps you become confident in delivering trauma-informed care using phone and online platforms. You will learn to build rapport, manage crisis conversations, protect client confidentiality, and apply ethical decision-making skills in remote … Read more
Earn your certificate in coercive control with Relationship Matter. Gain essential skills to recognise, address, and support victims of coercive control. Understanding coercive control has become essential for professionals across various fields, including healthcare, law enforcement, social services, and education. These professionals are responsible for identifying, responding to, and supporting individuals impacted by this form … Read more
Earn your psychosocial recovery coaching certification with Relationships Matter. Gain the skills to improve patient care and advance your expertise. Psychosocial recovery coaching certification equips healthcare professionals with the skills needed to provide compassionate, person-centred care. This certification focuses on a holistic approach to mental health, empowering individuals to overcome obstacles and achieve meaningful recovery. … Read more
Relationships Matter offers a telephone counselling online course to help you master remote counselling techniques and advance your professional skills. The telephone counselling online course is designed to provide the essential skills and knowledge needed to support individuals through remote counselling. This course offers a comprehensive blend of theoretical learning and practical training, enabling you … Read more
Relationships Matter offers top online counselling courses designed to enhance healthcare professional growth with practical skills and expert guidance. Online counselling courses are a modern solution for healthcare professionals seeking to enhance their skills and broaden their understanding of mental health and emotional well-being. These courses provide valuable tools to address the complex challenges faced … Read more
