Certificate in Psychosocial Recovery Coaching

COURSE OVERVIEW

The course combines both theory and practical training, with the bulk of
the learning and assessment in the workplace where learners will be
practising newly acquired knowledge through delivery of skills in telephone
counselling, assisting people to provide welfare and support services to
assist some of the most vulnerable people in the community.

Our 6-month Diploma of E-Counselling and Telephone Counselling is
facilitated live virtually and offers both intending and existing practitioners
the opportunity to build upon their ‘lived experience’ and their on-the-job
experience to become proficient e-counsellors and telephone counsellors.
There is a strong demand for people with ‘lived experience’ or mental
health background to be qualified in the practice of recovery-oriented
counselling. This is to ensure that NDIS mental health services are delivered
in a way that supports the recovery of mental health consumers.

The principles of recovery-oriented mental health practices are to develop:
*An understanding the uniqueness of individuals
*Real choices for consumers
* An understanding of attitudes and rights
*Partnership and communication in the recovery process
*Build support, evaluate and adjust the recovery of the consumer

Practitioners are expected to tailor care and support approaches to meet
individual needs by providing increased options for consumers.

Our courses are underpinned by both the Trauma Informed Care Model
and the Recovery-Orientated Practice Model. This is a holistic, personcentred approach to mental health care. Our model has quickly gained
momentum over the past decade and is becoming the standard model of
mental health care. Recovery-orientated practice focuses on building trust
and encouraging relationships based on hope — all required for effective
counselling practitioners.