Real care goes beyond the surface. The unit  Respond Holistically to Client Needs and Refer Appropriately teaches you how to recognise the full picture behind each client’s story.
You will learn to support people with complex needs by considering their emotional, physical, cultural, and social wellbeing. This unit builds your skills in building trust, creating collaborative support plans, and making respectful, effective referrals.
Whether you are working in mental health, alcohol and other drugs, youth support, or case management, this course prepares you to respond with clarity, care, and confidence.
It is ideal for those who want to walk alongside their clients and create lasting change.
