Refund and Cancellation Policy

RELATIONSHIPS MATTER REFUND AND CANCELLATION POLICY

PAYMENT

Payment for public course offerings is due upon registration. Your course Registration is not official until Denise Archie Investments Pty Ltd t/a Relationships Matter receives your payment in full.

REFUND AND CANCELLATION POLICY

No refunds will be available after the course commences.

• Upon commencement of the course, it is understood and agreed that there is no entitlement to any refund of the tuition fees or other charges paid to Denise Archie Investments Pty Ltd t/a Relationships Matter under the Contract and all outstanding payments will be fully paid by you no later than the specified date.
• Cancellation up to 14 days prior to course commencement will result in administration fees of 5% of normal fees being charged and the balance refunded.
• Cancellation after 14 days prior to course commencement will result in the forfeiture of the deposit paid.
• In cases of cancellation of a course by Denise Archie Investments Pty Ltd t/a Relationships Matter a full refund will be given.
• Refunds in special circumstances will be considered on a case-by-case basis at the total discretion of Denise Archie Investments Pty Ltd t/a Relationships Matter.

If you have any questions or comments, please contact us by email:

denise@relationshipsmatter.com.au or phone: 0412921134.